At WarmBlocks, we want you to love your blanket as much as we do. If for any reason you’re not completely satisfied, we’re here to help with a simple and stress-free return process.
30-Day Easy Returns
You may request a return within 30 days of delivery.
We accept returns for:
- Change of mind
- Size or design not suitable
- Product not as expected
- Damaged, defective, or incorrect items
Return Eligibility
To qualify for a return:
- Items must be unused, unwashed, and in original condition
- Original packaging is preferred
- A valid proof of purchase (order number or receipt) is required
Free Returns – No Extra Costs
We offer a customer-friendly return policy:
- No return shipping fees
- No restocking fees
- No hidden charges
You can shop with confidence knowing returns are completely hassle-free.
How to Start a Return
To request a return, please contact us via email:
Please include:
- Order number
- Reason for return
- Photos (if the item is damaged, defective, or incorrect)
Our team will respond within 1–2 business days with instructions.
Return Instructions
- Do not send items back without contacting us first
- We will provide the correct return address after approval
- We recommend using a trackable shipping method
Refund Process
Once your returned item is received:
- Inspection time: 3–5 business days
- Approved refunds issued within: 7-15 business days
- Refunds are processed to the original payment method
Please allow 7–15 business days for your bank or payment provider to complete the transaction.
Damaged or Incorrect Items
If your blanket arrives damaged, defective, or incorrect:
You can choose:
- A free replacement, or
- A full refund
We will resolve your issue as quickly as possible.
Order Cancellation
- Orders can be cancelled within 6 hours of purchase
- After this period, orders may already be processed and cannot be guaranteed for cancellation
Customer Support
All support is handled via email for fast and accurate assistance: